GRIDSURVEYING AND MAPPING LTD (“GRID”, “we”, “us”) is the controller of personal information collected through this website and through subsequent business correspondence.
GRIDSURVEYING AND MAPPING LTD
Company number: 16311737
c.balan@gridsurveying.co.uk
07429 446769
Based in Essex and supporting projects across London, the South East and further afield according to project scope.
When you submit an enquiry, we may collect your name, company, email address, telephone number, site location, approximate site extent, requested service, project stage, preferred dates, required deliverables, existing control or drawing information and the project details you choose to provide.
Please do not include unnecessary confidential, special-category or third-party personal information in the enquiry form.
We use enquiry information to understand the requirement, assess whether GRID can assist, communicate with you, prepare a scope or quotation and take requested steps toward a possible commercial appointment. Where work proceeds, relevant information is also used to administer and deliver the agreed services.
The applicable lawful bases may include taking steps at your request before entering a contract, performance of a contract, compliance with legal obligations and our legitimate interests in responding to business enquiries, operating the website securely and managing the company’s commercial records.
Submitting an enquiry does not subscribe you to marketing. Any future marketing permission would be requested separately.
Successful website enquiries are sent to the company’s Microsoft 365 mailbox and are not intentionally retained as enquiry records in the WordPress database. If a form cannot be sent, the website displays a delivery error and asks you to use the published email address or telephone number.
If form validation fails, the supplied values may be held temporarily for up to 15 minutes so the form can be repopulated. To limit automated abuse, a salted one-way value derived from the connection address may be held for up to one hour. Hosting and security providers may also process standard server-log information for operation, diagnosis and protection of the website.
Access is limited to the company and service providers acting on its behalf where access is necessary—for example the website host, Microsoft 365 email services and professional advisers. Information may also be disclosed when required by law, to establish or defend legal rights, or in connection with a legitimate business reorganisation.
We do not sell website-enquiry information.
Some technology providers may process information outside the United Kingdom. Where this occurs, we rely on the provider’s applicable contractual and legal safeguards for the relevant service.
Enquiries that do not progress are normally retained in the company mailbox for up to 12 months. Where an enquiry develops into a quotation, contract or project, relevant correspondence may be retained as part of the company’s commercial and project records for the applicable business, accounting, contractual and legal periods.
Information may be retained for longer where reasonably necessary to resolve a dispute, establish or defend legal rights, or comply with a legal obligation.
Depending on the circumstances, you may have rights to request access, correction, erasure or restriction of your personal information, to object to particular processing, or to request data portability. These rights are not absolute and may be subject to legal exceptions.
To make a request, contact us using the details above. You may also complain to the Information Commissioner’s Office.
We will update this notice if the website’s data use changes—for example, before introducing analytics, marketing technology or a materially different enquiry workflow.